Information we collect
When we request your personal information, we will explicitly explain what information is required and the purpose for which it is being requested.
Information relating to your use of our websites, services, and/or products
We and our third-party service providers utilize cookies and similar tracking mechanisms to gather data automatically regarding your usage of our websites, services, and products. This encompasses details about the specific pages you visit, the services or information you seek, and the links and content you interact with across our platforms.
We collect contact details directly from you when you inquire to receive a service, receive email alerts, utilize our products, or where ask us to respond to a query you have. The personal data we collect may include but is not limited to, your name, email address, employer and job title, and location.
How we use your information
We utilize the collected information in various ways, which include:
Providing, operating, and maintaining our websites, products, and services
Enhancing, personalizing, and expanding our websites, products, and services
Understanding and analyzing your usage of our website, products, and services
Developing new products, services, features, and functionalities
Communicating with you directly or through our partners, including customer service, updates, and promotional purposes
Sending you emails/notifications
Detecting and preventing fraud
We use your information to fulfill your requests for information, services, or products, such as creating an account, processing payments, responding to your communications and support requests, verifying the legitimate use of our products and tools, and notifying you of updates and fixes.
The processing of personal information is based on our legitimate interest in providing products and services, as well as monitoring and improving the use and satisfaction of our website, services, and products. We never sell your information to third parties, and we only disclose it if required by law or to enforcement authorities in response to their requests or in the context of legal proceedings, ensuring compliance with data protection laws.
The AI Team follows standard procedures that involve the use of log files, which collect information such as IP addresses, browser type, ISP, timestamp, referring/exit pages, and click data. These files are used for analyzing trends, administering the site, tracking user movement, and gathering demographic information. The collected data is not linked to personally identifiable information.
We employ "cookies" to store information such as visitors' preferences and the specific pages they access or visit on our website. This information allows us to enhance the user experience by tailoring our content according to visitors' browser type and other relevant details. Additionally, this information may be utilized for the purposes outlined in the "How we use your information" section.
Third-party privacy policies
Furthermore, you have the option to disable cookies by adjusting the settings in your web browser. For detailed guidance on managing cookies using specific web browsers, we recommend visiting the respective websites of those browsers.
GDPR data protection rights
As a user, you have certain data protection rights, which include:
The right to access: You can request copies of your personal data.
The right to rectification: You can request the correction of any inaccurate information or completion of incomplete information.
The right to erasure: Under certain conditions, you can request the deletion of your personal data.
The right to restrict processing: Under certain conditions, you can request the limitation of processing your personal data.
The right to object to processing: Under certain conditions, you can object to the processing of your personal data.
The right to data portability: Under certain conditions, you can request the transfer of your collected data to another organization or directly to yourself.
We will respond to any of these requests within one week. If you wish to exercise any of these rights, please contact us at [email protected].
Safeguarding children's online experience is of utmost importance to us. We urge parents and guardians to actively observe, participate in, and/or monitor and guide their children's online activities. It is our policy not to knowingly collect any Personal Identifiable Information from children under the age of 13. If you believe that your child has unintentionally provided such information on our website, we strongly urge you to contact us immediately. Rest assured, we will make every effort to promptly remove such information from our records.